Frequently Asked Questions

What are the Terms and Conditions of a LabOra Worship Licence?

To view the full Terms and Conditions, click here.

What happens if I lose my licence number, user name or password?

Original LabOra

If you misplace your licence number, simply contact Liturgy Brisbane by phone on (07) 3324 3314 or by email at and we will be happy to resend this information.

If your licence number is not being accepted, be sure to check that letters are not being entered as numbers or vice versa. For example, ensure that a zero is not being entered as the letter ‘o’, and that the number 1 is not being entered as the letter ‘i’


New Online LabOra

If you forget your user name or password,contact Liturgy Brisbane by phone on (07) 3324 3314 or by email at and we can look up your details.

There is no function for you to change your assigned user name or password. This enables us to keep our database accurate so that we can assist you in the event that your password is forgotten.

What are the options for licencing?

A LabOra licence can be purchased as an annual subscription for $245, or as a three year subscription for $600.
Towards the end of each year, subscribers will receive the update for the next calendar year along with their invoice.

Subscribers with an annual licence pay $245 per year. Subscribers with a three year licence are invoiced for $600 every three years.

LabOra users can contact Liturgy Brisbane at any time to change from a three year to an annual subscription or vice versa, or to notify us that they will not be renewing for the following year.

People who subscribe in the second half of the year will receive a discounted price for the first year’s subscription.

Can LabOra be installed on a MAC or other Apple device?

LabOra Worship in both its offline and online formats has been designed to run optimally on PCs.

MAC users can still use LabOra Worship successfully, provided that they are running Parallels (or a similar program).



What does the licence fee cover?

Payment of the annual licence fee of $245 (or a 3 year licence fee of $600) enables LabOra Worship to be installed on up to 10 computers located on a single geographical site, for example on all computers in a school.

If LabOra is used by the school and by the parish, two site licenses would be required – one for each site.

Most of the LabOra Worship licence fee is paid to the copyright holders of the software, texts and resources.

Subscribers may use LabOra and all the copyrighted texts and resources for constructing liturgy booklets or newsletters, or for displaying on projection screens. However, the correct authority (such as the Roman Missal or the Lectionary) must be cited.

Examples are given on the Liturgy Brisbane website in a section entitled Information about Copyright.

Updates will be sent automatically to subscribers in October each year.

How can I learn to use the program effectively?

Original LabOra Worship

For help videos, click here.

To download a workbook, click here.

For help with more specific questions, email LabOra Help and Support.


New Online LabOra Worship

For a range of tutorial videos, click here.

To download a workbook, click here.

For help with more specific questions, email LabOra Help and Support.

Why would the program be running in Demo Mode or rejecting my licence number?

For the Original LabOra:

Licence numbers have the pattern AUS02 NNNNNL NNNNLN (where N = 0-9 and L = A-Z).

Check where ‘L’ is in the above pattern and then check that you are entering a letter and not a numeral in these positions.

Incorrectly entering a licence number, for example entering the number 1 instead of capital I or zero instead of capital O, will cause the program to run in Demo Mode.


For the Online LabOra:

If you type in your username and password and are met with a message saying ‘invalid credentials’, it usually means that you have typed a zero instead of the letter O or something similar.

You can always contact us at Liturgy Brisbane to confirm your username and password.

System requirements?

Original LabOra Worship

The minimum system requirements are:

  • Windows XP or Vista
  • 512+MB RAM
  • Windows 2000 or later for Click and Print feature
  • At least 1 GB of free space on the hard drive


LabOra will work successfully on a MAC running “Boot Camp” or “Parallels” but has been designed for the PC platform.

Windows Vista or XP will need to be installed together with Word 2000 or later.


New LabOra Worship

The New LabOra has also been designed for PCs but will run successfully on a MAC if “Parallels” is also installed.

For a satisfying user experience we would recommend at least Windows 7, Microsoft.Net 4.5 and at least 2GB RAM.

What is a clean uninstall?

When it is necessary to uninstall LabOra a clean uninstall should be done.

  1. Go to Start < Control Panel < Add/Remove programs.
  2. Delete the folder C:/ Program Files / Duplo Data.

If any user data needs to be kept it should be backed up – see “Backing up Files”.

What files should I back up regularly?

The Original LabOra

Assuming that you have installed the program and data under C:\Program Files, all user information is contained in three folders:

  • C:\Program Files\Duplo Data As\LabOra Worship\Document
  • C:\Program Files\Duplo Data As\LabOra Worship\System
  • C:\Program Files\Duplo Data As\LabOra Worship\UserData

[The drive letter (C:\) may be different if you installed the data files on a different drive initially]

User information includes liturgy programs you have prepared, Click and Print documents, addition of words to hymn titles.

It is important to back up these files regularly.

What do I do if I get an error message?

Error messages happen when a user, a piece of software or a piece of hardware doesn’t do what the computer is expecting it to. Most error messages can be recovered from easily by closing and reopening the program that caused the error or by rebooting the computer.

If the error persists and prevents the normal operation of LabOra, send an email to

Please include the details of your error message, including screen shots where possible, so that we can assist you more quickly. 

More technical questions can be resolved by the IT developers who are based in Norway. Team Viewer sessions can be set up whereby IT experts can look at your computer directly and fix any issues remotely.



Is the Children’s Lectionary included in LabOra Worship?


The Children’s Lectionary is included in the Lectionaries section of the Resource Browser with the Jerusalem Bible and NRSV translations. It is called the CEV (Contemporary English Version).

When preparing a liturgy for Masses with Children or School Prayer or Liturgy of the Word for Children, the CEV texts are automatically inserted.

This Lectionary mirrors the JB and NRSV for Sundays but not for weekdays. Rather, for weekday readings, the CEV presents a series of themes relevant to each liturgical season.

To see the complete list of these themes go to the Resource Browser / Lectionaries / CEV / Weekdays in Advent, Lent, Easter or Ordinary Time.

How do I copy and paste texts from LabOra into another application?

Original LabOra

The ‘Open in MS Word’ icon opens MS Word and pastes the chosen text there. Use this icon if you want just one text in a new document.

The ‘Copy to Word’ icon copies the text to the clipboard. It can then be pasted where required. Use this icon if you want to copy a text into an existing Word document or other program.


Online LabOra

In the Resource Browser there is a Copy icon above each text which copies text to the clipboard. You can then paste into the document of your choice in the usual way.

From the Liturgical Year tab, select the text you wish to copy and then use the keyboard shortcut Ctrl-C to copy the text.

Where can I find the list of saints and their rank?

Resource Browser / Roman Missal / Saints.

Saints are listed chronologically and alphabetically.

In the Original LabOra, click the ‘Open in MS Word’ icon to open the list as a Word table.

In the New Online LabOra, simply click on the Copy icon and paste into Word.